{"id":448,"date":"2026-04-19T22:42:18","date_gmt":"2026-04-19T14:42:18","guid":{"rendered":"https:\/\/cstechsolution.com\/rehabzone\/?page_id=448"},"modified":"2026-05-03T23:30:45","modified_gmt":"2026-05-03T15:30:45","slug":"terms-and-conditions-warranty","status":"publish","type":"page","link":"https:\/\/cstechsolution.com\/rehabzone\/terms-and-conditions-warranty\/","title":{"rendered":"Terms and Conditions: Warranty"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"448\" class=\"elementor elementor-448\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1a6b829 e-flex e-con-boxed e-con e-parent\" data-id=\"1a6b829\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;slideshow&quot;,&quot;background_slideshow_gallery&quot;:[{&quot;id&quot;:308,&quot;url&quot;:&quot;https:\\\/\\\/cstechsolution.com\\\/rehabzone\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/rehabzone-bg.jpg&quot;}],&quot;background_slideshow_loop&quot;:&quot;yes&quot;,&quot;background_slideshow_slide_duration&quot;:5000,&quot;background_slideshow_slide_transition&quot;:&quot;fade&quot;,&quot;background_slideshow_transition_duration&quot;:500}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-b62b49f e-con-full e-flex e-con e-child\" data-id=\"b62b49f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7bfcb66 e-con-full e-flex e-con e-child\" data-id=\"7bfcb66\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-01ca724 elementor-widget elementor-widget-image\" data-id=\"01ca724\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"17\" height=\"125\" src=\"https:\/\/cstechsolution.com\/rehabzone\/wp-content\/uploads\/2026\/04\/rehabzone-slide-dots-about.png\" class=\"attachment-large size-large wp-image-309\" alt=\"Rehabzone About us\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-ddef9cb e-con-full e-flex e-con e-child\" data-id=\"ddef9cb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-97aebc2 elementor-widget elementor-widget-heading\" data-id=\"97aebc2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Your Trusted Partner in Rehabilitation &amp; Performance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3636cf2 elementor-widget elementor-widget-text-editor\" data-id=\"3636cf2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"279\" data-end=\"401\">Empowering recovery, enhancing performance, and supporting every step of your wellness journey.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-038f315 e-flex e-con-boxed e-con e-child\" data-id=\"038f315\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2741bb8 e-flex e-con-boxed e-con e-parent\" data-id=\"2741bb8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b07e112 elementor-widget elementor-widget-text-editor\" data-id=\"b07e112\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<!-- Font Awesome -->\n<link rel=\"stylesheet\" href=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/font-awesome\/6.5.0\/css\/all.min.css\">\n\n<section class=\"rz-wrapper\">\n\n<style>\n.rz-wrapper {\n  max-width: 1100px;\n  margin: auto;\n  padding: 50px 20px;\n  font-family: inherit;\n}\n\n.rz-header {\n  text-align: left;\n  margin-bottom: 40px;\n  max-width: 720px;\n  padding-left: 14px;\n  border-left: 4px solid #54b848;\n}\n\n.rz-header h2 {\n  font-size: 32px;\n  font-weight: 700;\n  margin-bottom: 10px;\n}\n\n.rz-header p {\n  color: #666;\n  margin-top: 10px;\n  line-height: 1.6;\n}\n\n.rz-alert {\n  background: rgba(84,184,72,0.08);\n  border-left: 4px solid #54b848;\n  padding: 16px 18px;\n  margin-bottom: 35px;\n  color: #333;\n  font-size: 14px;\n  line-height: 1.6;\n}\n\n.rz-grid {\n  display: grid;\n  grid-template-columns: repeat(auto-fit, minmax(240px, 1fr));\n  gap: 22px;\n  margin-bottom: 50px;\n}\n\n.rz-card {\n  background: linear-gradient(180deg, #ffffff 0%, #fafafa 100%);\n  border: 1px solid #eee;\n  border-radius: 14px;\n  padding: 26px 22px;\n  transition: all 0.3s ease;\n}\n\n.rz-card:hover {\n  transform: translateY(-6px);\n  border-color: #54b848;\n  box-shadow: 0 12px 30px rgba(84,184,72,0.12);\n}\n\n.rz-icon {\n  width: 38px;\n  height: 38px;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  background: #f5f5f5;\n  border-radius: 10px;\n  font-size: 16px;\n  color: #9e9e9e;\n  margin-bottom: 14px;\n  transition: all 0.25s ease;\n}\n\n.rz-card:hover .rz-icon {\n  background: rgba(84,184,72,0.08);\n  color: #54b848;\n}\n\n.rz-card h3 {\n  font-size: 18px;\n  margin-bottom: 10px;\n}\n\n.rz-card p {\n  font-size: 14px;\n  color: #555;\n  line-height: 1.6;\n}\n\n.rz-detail {\n  border-top: 1px solid #eee;\n  padding-top: 30px;\n  margin-top: 35px;\n}\n\n.rz-detail h3 {\n  font-size: 20px;\n  margin-bottom: 15px;\n}\n\n.rz-detail ol,\n.rz-detail ul {\n  padding-left: 20px;\n}\n\n.rz-detail li {\n  margin-bottom: 12px;\n  color: #555;\n  line-height: 1.6;\n}\n\n.rz-highlight {\n  color: #54b848;\n  font-weight: 600;\n}\n\n.rz-brand-grid {\n  display: grid;\n  grid-template-columns: repeat(auto-fit, minmax(160px, 1fr));\n  gap: 20px;\n  margin-top: 20px;\n}\n\n.rz-brand {\n  background: #fff;\n  border: 1px solid #eee;\n  border-radius: 12px;\n  padding: 18px;\n  text-align: center;\n  font-weight: 600;\n  color: #555;\n  transition: all 0.3s ease;\n}\n\n.rz-brand:hover {\n  border-color: #54b848;\n  color: #54b848;\n  box-shadow: 0 8px 20px rgba(84,184,72,0.12);\n}\n\n.rz-form-wrap {\n  margin-top: 25px;\n  border: 1px solid #eee;\n  border-radius: 14px;\n  overflow: hidden;\n  background: #fff;\n}\n\n.rz-form-wrap iframe {\n  width: 100%;\n  min-height: 1072px;\n  border: 0;\n}\n\n@media (max-width: 768px) {\n  .rz-wrapper {\n    padding: 40px 20px;\n  }\n\n  .rz-header h2 {\n    font-size: 26px;\n  }\n\n  .rz-form-wrap iframe {\n    min-height: 1200px;\n  }\n}\n<\/style>\n\n<!-- HEADER -->\n<div class=\"rz-header\">\n  <h2>Terms &amp; Conditions of Warranty<\/h2>\n  <p>\n    We stand behind the quality of our products. Below outlines the warranty coverage,\n    exclusions, local Singapore warranty policy, and registration requirements for purchases made through Rehabzone SportsMed.\n  <\/p>\n<\/div>\n\n<!-- IMPORTANT NOTE -->\n<div class=\"rz-alert\">\n  <strong>Important:<\/strong> Do not register if your product does not include a Warranty Card with the Rehabzone logo.\n  Warranty claims may be rejected if registration is not completed.\n<\/div>\n\n<!-- SUMMARY CARDS -->\n<div class=\"rz-grid\">\n\n  <div class=\"rz-card\">\n    <div class=\"rz-icon\"><i class=\"fas fa-shield-alt\"><\/i><\/div>\n    <h3>Warranty Coverage<\/h3>\n    <p>\n      Non-consumable items are covered by a <strong>6-month limited warranty<\/strong>\n      from the date of delivery for functional defects, unless otherwise stated.\n    <\/p>\n  <\/div>\n\n  <div class=\"rz-card\">\n    <div class=\"rz-icon\"><i class=\"fas fa-clipboard-check\"><\/i><\/div>\n    <h3>Registration Required<\/h3>\n    <p>\n      Customers must register using the form below before making a warranty claim.\n    <\/p>\n  <\/div>\n\n  <div class=\"rz-card\">\n    <div class=\"rz-icon\"><i class=\"fas fa-exchange-alt\"><\/i><\/div>\n    <h3>Replacement Policy<\/h3>\n    <p>\n      One-to-one replacement of defective product parts may be provided at Rehabzone\u2019s service location.\n    <\/p>\n  <\/div>\n\n  <div class=\"rz-card\">\n    <div class=\"rz-icon\"><i class=\"fas fa-check-circle\"><\/i><\/div>\n    <h3>Eligible Products<\/h3>\n    <p>\n      Warranty applies only to products purchased from Rehabzone and\/or authorised partners.\n    <\/p>\n  <\/div>\n\n<\/div>\n\n<!-- LOCAL WARRANTY POLICY -->\n<div class=\"rz-detail\">\n  <h3>Rehabzone Local (Singapore) Warranty Policy<\/h3>\n\n  <ol>\n    <li>Customer must register using the form below to claim warranty. Warranty claims may be rejected if registration is not completed.<\/li>\n\n    <li>\n      A one-to-one replacement of the defective product part will be provided at Rehabzone\u2019s location:\n      <span class=\"rz-highlight\">6 Ubi Road 1, #01-11, Wintech Centre, Singapore 408726<\/span>.\n      Please provide your registered name, email, or warranty card serial number when claiming warranty.\n    <\/li>\n\n    <li>\n      Warranty claims will not be accepted if the product has been tampered with, mishandled,\n      or damaged due to wear and tear.\n    <\/li>\n\n    <li>\n      Warranty coverage is only provided for products purchased from Rehabzone and\/or authorised partners.\n      This can be verified with a Warranty Card bearing the Rehabzone logo.\n    <\/li>\n  <\/ol>\n<\/div>\n\n<!-- DETAILED TERMS -->\n<div class=\"rz-detail\">\n  <h3>Detailed Terms &amp; Conditions<\/h3>\n\n  <ol>\n    <li>All claims are subject to approval by <span class=\"rz-highlight\">Rehabzone SportsMed Pte. Ltd.<\/span>.<\/li>\n\n    <li>\n      This Limited Warranty applies to equipment purchased from Rehabzone or its authorised dealers\n      in Singapore and accompanied by a valid warranty card.\n    <\/li>\n\n    <li>\n      Warranty registration must be completed within <span class=\"rz-highlight\">14 days<\/span> of purchase.\n      Confirmation will be sent via email upon successful registration.\n    <\/li>\n\n    <li>\n      Unless otherwise stated, warranty is valid for <span class=\"rz-highlight\">12 months from purchase date<\/span>.\n      No extension will be granted after repair or replacement.\n    <\/li>\n\n    <li>\n      Warranty is valid only for original equipment. Use of non-genuine parts will void the warranty.\n    <\/li>\n\n    <li>\n      Warranty covers defects in material and workmanship under normal use.\n      Repair or replacement will be determined at Rehabzone\u2019s discretion.\n    <\/li>\n\n    <li>\n      Delivery, transport, or additional service charges outside warranty scope will be borne by the customer.\n    <\/li>\n\n    <li>\n      Warranty does not cover damage caused by:\n      <ul>\n        <li>Normal wear and tear<\/li>\n        <li>Accidental damage<\/li>\n        <li>Misuse or improper handling<\/li>\n        <li>Unauthorised repairs or modifications<\/li>\n        <li>Use of non-approved parts<\/li>\n        <li>Altered or removed serial numbers<\/li>\n      <\/ul>\n    <\/li>\n\n    <li>All decisions by Rehabzone regarding warranty claims are final and binding.<\/li>\n\n    <li>This warranty is governed by the laws of Singapore.<\/li>\n  <\/ol>\n<\/div>\n\n<!-- ONE YEAR COVERAGE -->\n<div class=\"rz-detail\">\n  <h3>One Year Coverage<\/h3>\n\n  <div class=\"rz-brand-grid\">\n    <div class=\"rz-brand\">Hyperice<\/div>\n    <div class=\"rz-brand\">BlazePod<\/div>\n    <div class=\"rz-brand\">Tratac<\/div>\n    <div class=\"rz-brand\">Normatec<\/div>\n  <\/div>\n<\/div>\n\n<!-- REGISTRATION FORM -->\n<div class=\"rz-detail\">\n  <h3>Warranty Registration Form<\/h3>\n  <p>\n    Please complete the form below to register your product warranty.\n  <\/p>\n\n  <div class=\"rz-form-wrap\">\n    <iframe src=\"https:\/\/docs.google.com\/forms\/d\/e\/1FAIpQLScKijuZ0MFyC2wOU10BukM4wyG7Qig8ahRsaZyM9duf5IU9ow\/viewform?embedded=true\">\n      Loading\u2026\n    <\/iframe>\n  <\/div>\n<\/div>\n\n<\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Rehabzone SportsMed specialises in rehabilitation, mobility, performance and recovery products. We are dedicated to finding solutions to help you move better, stronger, and faster with trusted international brands such as Hyperice, RockTape, McDavid, RumbleRoller, Normatec, SKLZ, Harbinger, and Sanctband.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-448","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cstechsolution.com\/rehabzone\/wp-json\/wp\/v2\/pages\/448","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cstechsolution.com\/rehabzone\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cstechsolution.com\/rehabzone\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cstechsolution.com\/rehabzone\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cstechsolution.com\/rehabzone\/wp-json\/wp\/v2\/comments?post=448"}],"version-history":[{"count":10,"href":"https:\/\/cstechsolution.com\/rehabzone\/wp-json\/wp\/v2\/pages\/448\/revisions"}],"predecessor-version":[{"id":1002,"href":"https:\/\/cstechsolution.com\/rehabzone\/wp-json\/wp\/v2\/pages\/448\/revisions\/1002"}],"wp:attachment":[{"href":"https:\/\/cstechsolution.com\/rehabzone\/wp-json\/wp\/v2\/media?parent=448"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}