{"id":453,"date":"2026-04-19T22:45:49","date_gmt":"2026-04-19T14:45:49","guid":{"rendered":"https:\/\/cstechsolution.com\/rehabzone\/?page_id=453"},"modified":"2026-04-19T22:49:39","modified_gmt":"2026-04-19T14:49:39","slug":"terms-and-conditions-refund","status":"publish","type":"page","link":"https:\/\/cstechsolution.com\/rehabzone\/terms-and-conditions-refund\/","title":{"rendered":"Terms and Conditions: Refund"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"453\" class=\"elementor elementor-453\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1a6b829 e-flex e-con-boxed e-con e-parent\" data-id=\"1a6b829\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;slideshow&quot;,&quot;background_slideshow_gallery&quot;:[{&quot;id&quot;:308,&quot;url&quot;:&quot;https:\\\/\\\/cstechsolution.com\\\/rehabzone\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/rehabzone-bg.jpg&quot;}],&quot;background_slideshow_loop&quot;:&quot;yes&quot;,&quot;background_slideshow_slide_duration&quot;:5000,&quot;background_slideshow_slide_transition&quot;:&quot;fade&quot;,&quot;background_slideshow_transition_duration&quot;:500}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-b62b49f e-con-full e-flex e-con e-child\" data-id=\"b62b49f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7bfcb66 e-con-full e-flex e-con e-child\" data-id=\"7bfcb66\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-01ca724 elementor-widget elementor-widget-image\" data-id=\"01ca724\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"17\" height=\"125\" src=\"https:\/\/cstechsolution.com\/rehabzone\/wp-content\/uploads\/2026\/04\/rehabzone-slide-dots-about.png\" class=\"attachment-large size-large wp-image-309\" alt=\"Rehabzone About us\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-ddef9cb e-con-full e-flex e-con e-child\" data-id=\"ddef9cb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-97aebc2 elementor-widget elementor-widget-heading\" data-id=\"97aebc2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Your Trusted Partner in Rehabilitation &amp; Performance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3636cf2 elementor-widget elementor-widget-text-editor\" data-id=\"3636cf2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"279\" data-end=\"401\">Empowering recovery, enhancing performance, and supporting every step of your wellness journey.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-038f315 e-flex e-con-boxed e-con e-child\" data-id=\"038f315\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2741bb8 e-flex e-con-boxed e-con e-parent\" data-id=\"2741bb8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b07e112 elementor-widget elementor-widget-text-editor\" data-id=\"b07e112\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<link rel=\"stylesheet\" href=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/font-awesome\/6.5.0\/css\/all.min.css\">\n\n<section class=\"rz-wrapper\">\n\n<style>\n\/* WRAPPER *\/\n.rz-wrapper {\n  margin: auto;\n  padding: 50px 20px;\n  font-family: inherit;\n}\n\n\/* HEADER *\/\n.rz-header {\n  text-align: left;\n  margin-bottom: 40px;\n  padding-left: 14px;\n  border-left: 4px solid #54b848;\n}\n\n.rz-header h2 {\n  font-size: 32px;\n  font-weight: 700;\n}\n\n.rz-header p {\n  color: #666;\n  margin-top: 10px;\n  line-height: 1.6;\n}\n\n\/* GRID *\/\n.rz-grid {\n  display: grid;\n  grid-template-columns: repeat(auto-fit, minmax(240px, 1fr));\n  gap: 22px;\n}\n\n\/* CARD *\/\n.rz-card {\n  background: linear-gradient(180deg, #ffffff 0%, #fafafa 100%);\n  border: 1px solid #eee;\n  border-radius: 14px;\n  padding: 26px 22px;\n  transition: all 0.3s ease;\n  position: relative;\n  overflow: hidden;\n}\n\n\/* TOP ACCENT *\/\n.rz-card::before {\n  content: \"\";\n  position: absolute;\n  top: 0;\n  left: 0;\n  height: 3px;\n  width: 0%;\n  background: #54b848;\n  transition: width 0.3s ease;\n}\n\n\/* HOVER *\/\n.rz-card:hover {\n  transform: translateY(-8px);\n  border-color: #54b848;\n  box-shadow: 0 12px 30px rgba(84,184,72,0.15);\n}\n.rz-card:hover::before {\n  width: 100%;\n}\n\n\/* ICON BADGE *\/\n.rz-icon {\n  width: 38px;\n  height: 38px;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  background: #f5f5f5;\n  border-radius: 10px;\n  font-size: 16px;\n  color: #9e9e9e;\n  margin-bottom: 14px;\n  transition: all 0.25s ease;\n}\n\n.rz-card:hover .rz-icon {\n  background: rgba(84,184,72,0.08);\n  color: #54b848;\n}\n\n\/* TITLE *\/\n.rz-card h3 {\n  font-size: 18px;\n  font-weight: 600;\n  margin-bottom: 10px;\n}\n\n\/* TEXT *\/\n.rz-card p {\n  font-size: 14px;\n  color: #555;\n  line-height: 1.6;\n}\n\n\/* TAG *\/\n.rz-tag {\n  display: inline-block;\n  font-size: 12px;\n  color: #54b848;\n  font-weight: 600;\n  margin-top: 8px;\n}\n\n\/* EMPHASIS *\/\n.rz-note {\n  font-weight: 600;\n  color: #333;\n}\n\n\/* MOBILE *\/\n@media (max-width: 768px) {\n  .rz-header h2 {\n    font-size: 26px;\n  }\n}\n<\/style>\n\n<!-- HEADER -->\n<div class=\"rz-header\">\n  <h2>Terms &#038; Conditions of Refund<\/h2>\n  <p>\n    Our refund policy is designed to be fair and transparent. Please review the conditions and applicable charges before requesting a refund.\n  <\/p>\n<\/div>\n\n<!-- GRID -->\n<div class=\"rz-grid\">\n\n  <!-- APPROVAL -->\n  <div class=\"rz-card\">\n    <div class=\"rz-icon\"><i class=\"fas fa-check-circle\"><\/i><\/div>\n    <h3>Refund Approval<\/h3>\n    <p>\n      All refund requests are subject to approval and assessed on a case-by-case basis.\n    <\/p>\n  <\/div>\n\n  <!-- VALID REASONS -->\n  <div class=\"rz-card\">\n    <div class=\"rz-icon\"><i class=\"fas fa-clipboard-list\"><\/i><\/div>\n    <h3>Valid Reasons<\/h3>\n    <p>\n      Accepted reasons include out-of-stock items, manufacturing defects, or premature product failure.\n    <\/p>\n    <span class=\"rz-tag\">Warranty claims encouraged<\/span>\n  <\/div>\n\n  <!-- INVALID -->\n  <div class=\"rz-card\">\n    <div class=\"rz-icon\"><i class=\"fas fa-times-circle\"><\/i><\/div>\n    <h3>Non-Eligible Requests<\/h3>\n    <p>\n      Change-of-mind is not considered a valid reason for a refund.\n    <\/p>\n  <\/div>\n\n  <!-- ADMIN FEE -->\n  <div class=\"rz-card\">\n    <div class=\"rz-icon\"><i class=\"fas fa-file-invoice-dollar\"><\/i><\/div>\n    <h3>Administrative Fee<\/h3>\n    <p>\n      Refunds are subject to a fee of <span class=\"rz-note\">S$20 or 10% of the order<\/span>,\n      whichever is higher.\n    <\/p>\n  <\/div>\n\n  <!-- PAYMENT FEE -->\n  <div class=\"rz-card\">\n    <div class=\"rz-icon\"><i class=\"fas fa-credit-card\"><\/i><\/div>\n    <h3>Payment Processing Fees<\/h3>\n    <p>\n      Any charges incurred from payment providers (e.g. PayPal, NETS)\n      will be deducted from the refund amount.\n    <\/p>\n  <\/div>\n\n  <!-- DELIVERY -->\n  <div class=\"rz-card\">\n    <div class=\"rz-icon\"><i class=\"fas fa-truck\"><\/i><\/div>\n    <h3>Delivery Charges<\/h3>\n    <p>\n      All delivery-related fees are non-refundable and will be borne by the customer.\n    <\/p>\n  <\/div>\n\n<\/div>\n\n<\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Rehabzone SportsMed specialises in rehabilitation, mobility, performance and recovery products. We are dedicated to finding solutions to help you move better, stronger, and faster with trusted international brands such as Hyperice, RockTape, McDavid, RumbleRoller, Normatec, SKLZ, Harbinger, and Sanctband.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-453","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cstechsolution.com\/rehabzone\/wp-json\/wp\/v2\/pages\/453","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cstechsolution.com\/rehabzone\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cstechsolution.com\/rehabzone\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cstechsolution.com\/rehabzone\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cstechsolution.com\/rehabzone\/wp-json\/wp\/v2\/comments?post=453"}],"version-history":[{"count":13,"href":"https:\/\/cstechsolution.com\/rehabzone\/wp-json\/wp\/v2\/pages\/453\/revisions"}],"predecessor-version":[{"id":466,"href":"https:\/\/cstechsolution.com\/rehabzone\/wp-json\/wp\/v2\/pages\/453\/revisions\/466"}],"wp:attachment":[{"href":"https:\/\/cstechsolution.com\/rehabzone\/wp-json\/wp\/v2\/media?parent=453"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}