{"id":150,"date":"2017-01-11T18:35:01","date_gmt":"2017-01-11T18:35:01","guid":{"rendered":"http:\/\/rehabzone.com.sg\/?page_id=150"},"modified":"2026-09-28T01:24:15","modified_gmt":"2026-09-27T17:24:15","slug":"terms-conditions-refund","status":"publish","type":"page","link":"https:\/\/cstechsolution.com\/rehabzone2\/terms-conditions-refund\/","title":{"rendered":"T&#038;C of Refund"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"150\" class=\"elementor elementor-150\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-20aeb692 e-flex e-con-boxed e-con e-parent\" data-id=\"20aeb692\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dbb0a41 elementor-widget elementor-widget-html\" data-id=\"dbb0a41\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\r\n\/* =========================================\r\n   REHABZONE - REFUND TERMS\r\n   ========================================= *\/\r\n\r\n.rz-refund {\r\n    width: 100%;\r\n    margin: 0 auto;\r\n    padding: 45px 0;\r\n    font-family: inherit;\r\n    color: #333;\r\n    box-sizing: border-box;\r\n}\r\n\r\n.rz-refund *,\r\n.rz-refund *::before,\r\n.rz-refund *::after {\r\n    box-sizing: border-box;\r\n}\r\n\r\n\/* HEADER *\/\r\n.rz-refund__header {\r\n    margin-bottom: 35px;\r\n    padding-left: 16px;\r\n    border-left: 4px solid #54b848;\r\n}\r\n\r\n.rz-refund__header h2 {\r\n    margin: 0 0 10px;\r\n    font-size: 32px;\r\n    line-height: 1.25;\r\n    font-weight: 700;\r\n    color: #222;\r\n}\r\n\r\n.rz-refund__header p {\r\n    margin: 0;\r\n    max-width: 850px;\r\n    font-size: 15px;\r\n    line-height: 1.7;\r\n    color: #666;\r\n}\r\n\r\n\r\n\/* SECTION *\/\r\n.rz-refund__section {\r\n    margin-bottom: 32px;\r\n}\r\n\r\n.rz-refund__section-title {\r\n    display: flex;\r\n    align-items: center;\r\n    gap: 12px;\r\n    margin: 0 0 18px;\r\n    font-size: 21px;\r\n    line-height: 1.4;\r\n    font-weight: 700;\r\n    color: #222;\r\n}\r\n\r\n.rz-refund__section-title::before {\r\n    content: \"\";\r\n    display: block;\r\n    width: 9px;\r\n    height: 9px;\r\n    min-width: 9px;\r\n    border-radius: 50%;\r\n    background: #54b848;\r\n}\r\n\r\n\r\n\/* GRID *\/\r\n.rz-refund__grid {\r\n    display: grid;\r\n    grid-template-columns: repeat(3, minmax(0, 1fr));\r\n    gap: 20px;\r\n}\r\n\r\n\r\n\/* CARD *\/\r\n.rz-refund__card {\r\n    position: relative;\r\n    overflow: hidden;\r\n    padding: 25px 23px;\r\n    background: linear-gradient(\r\n        180deg,\r\n        #ffffff 0%,\r\n        #fafafa 100%\r\n    );\r\n    border: 1px solid #eaeaea;\r\n    border-radius: 14px;\r\n    transition:\r\n        transform 0.3s ease,\r\n        border-color 0.3s ease,\r\n        box-shadow 0.3s ease;\r\n}\r\n\r\n.rz-refund__card::before {\r\n    content: \"\";\r\n    position: absolute;\r\n    top: 0;\r\n    left: 0;\r\n    width: 0;\r\n    height: 3px;\r\n    background: #54b848;\r\n    transition: width 0.3s ease;\r\n}\r\n\r\n.rz-refund__card:hover {\r\n    transform: translateY(-5px);\r\n    border-color: rgba(84, 184, 72, 0.55);\r\n    box-shadow: 0 12px 30px rgba(84, 184, 72, 0.13);\r\n}\r\n\r\n.rz-refund__card:hover::before {\r\n    width: 100%;\r\n}\r\n\r\n\r\n\/* CARD NUMBER *\/\r\n.rz-refund__number {\r\n    display: flex;\r\n    align-items: center;\r\n    justify-content: center;\r\n    width: 38px;\r\n    height: 38px;\r\n    margin-bottom: 15px;\r\n    border-radius: 10px;\r\n    background: #f2f2f2;\r\n    color: #777;\r\n    font-size: 14px;\r\n    font-weight: 700;\r\n    transition:\r\n        background 0.25s ease,\r\n        color 0.25s ease;\r\n}\r\n\r\n.rz-refund__card:hover .rz-refund__number {\r\n    background: rgba(84, 184, 72, 0.10);\r\n    color: #54b848;\r\n}\r\n\r\n\r\n\/* CARD TYPOGRAPHY *\/\r\n.rz-refund__card h3 {\r\n    margin: 0 0 10px;\r\n    font-size: 18px;\r\n    line-height: 1.4;\r\n    font-weight: 600;\r\n    color: #252525;\r\n}\r\n\r\n.rz-refund__card p {\r\n    margin: 0;\r\n    font-size: 14px;\r\n    line-height: 1.7;\r\n    color: #555;\r\n}\r\n\r\n\r\n\/* IMPORTANT CARD *\/\r\n.rz-refund__notice {\r\n    margin-top: 22px;\r\n    padding: 20px 22px;\r\n    border-left: 4px solid #54b848;\r\n    border-radius: 0 12px 12px 0;\r\n    background: rgba(84, 184, 72, 0.07);\r\n}\r\n\r\n.rz-refund__notice p {\r\n    margin: 0;\r\n    font-size: 14px;\r\n    line-height: 1.7;\r\n    color: #444;\r\n}\r\n\r\n.rz-refund__notice strong {\r\n    color: #222;\r\n}\r\n\r\n\r\n\/* FEE AREA *\/\r\n.rz-refund__fees {\r\n    display: grid;\r\n    grid-template-columns: repeat(3, minmax(0, 1fr));\r\n    gap: 20px;\r\n}\r\n\r\n.rz-refund__fee {\r\n    padding: 22px;\r\n    border: 1px solid #e8e8e8;\r\n    border-radius: 13px;\r\n    background: #fff;\r\n}\r\n\r\n.rz-refund__fee-label {\r\n    display: inline-block;\r\n    margin-bottom: 10px;\r\n    padding: 5px 10px;\r\n    border-radius: 20px;\r\n    background: rgba(84, 184, 72, 0.10);\r\n    color: #438f39;\r\n    font-size: 12px;\r\n    font-weight: 700;\r\n}\r\n\r\n.rz-refund__fee h3 {\r\n    margin: 0 0 8px;\r\n    font-size: 17px;\r\n    line-height: 1.4;\r\n    font-weight: 600;\r\n    color: #252525;\r\n}\r\n\r\n.rz-refund__fee p {\r\n    margin: 0;\r\n    font-size: 14px;\r\n    line-height: 1.7;\r\n    color: #555;\r\n}\r\n\r\n.rz-refund__highlight {\r\n    font-weight: 700;\r\n    color: #333;\r\n}\r\n\r\n\r\n\/* FOOT NOTE *\/\r\n.rz-refund__footer-note {\r\n    margin-top: 20px;\r\n    font-size: 14px;\r\n    line-height: 1.7;\r\n    color: #666;\r\n}\r\n\r\n\r\n\/* TABLET *\/\r\n@media (max-width: 1024px) {\r\n    .rz-refund__grid,\r\n    .rz-refund__fees {\r\n        grid-template-columns: repeat(2, minmax(0, 1fr));\r\n    }\r\n}\r\n\r\n\r\n\/* MOBILE *\/\r\n@media (max-width: 767px) {\r\n\r\n    .rz-refund {\r\n        padding: 30px 0;\r\n    }\r\n\r\n    .rz-refund__header {\r\n        margin-bottom: 28px;\r\n        padding-left: 13px;\r\n    }\r\n\r\n    .rz-refund__header h2 {\r\n        font-size: 26px;\r\n    }\r\n\r\n    .rz-refund__header p {\r\n        font-size: 14px;\r\n    }\r\n\r\n    .rz-refund__section-title {\r\n        font-size: 19px;\r\n    }\r\n\r\n    .rz-refund__grid,\r\n    .rz-refund__fees {\r\n        grid-template-columns: 1fr;\r\n        gap: 14px;\r\n    }\r\n\r\n    .rz-refund__card,\r\n    .rz-refund__fee {\r\n        padding: 20px;\r\n    }\r\n}\r\n<\/style>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b402a63 elementor-widget elementor-widget-text-editor\" data-id=\"5b402a63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<section class=\"rz-refund\" aria-label=\"Terms and Conditions of Refund\">\n\n    <div class=\"rz-refund__header\">\n        <h2>Terms &amp; Conditions of Refund<\/h2>\n        <p>\n            Please review the following terms and conditions applicable to\n            refund and cancellation requests made to REHABZONE.\n        <\/p>\n    <\/div>\n\n    <!-- REFUND APPROVAL -->\n    <div class=\"rz-refund__section\">\n\n        <h3 class=\"rz-refund__section-title\">\n            Approval of Refund\n        <\/h3>\n\n        <div class=\"rz-refund__grid\">\n\n            <div class=\"rz-refund__card\">\n                <div class=\"rz-refund__number\">01<\/div>\n\n                <h3>Case-by-Case Approval<\/h3>\n\n                <p>\n                    REHABZONE will process, subject to approval, each refund\n                    of payment on a case-by-case basis.\n                <\/p>\n            <\/div>\n\n\n            <div class=\"rz-refund__card\">\n                <div class=\"rz-refund__number\">02<\/div>\n\n                <h3>Valid Reasons for Refund<\/h3>\n\n                <p>\n                    Only valid reasons for refunds will be accepted. These\n                    include, but are not limited to, products being out of\n                    stock, manufacturing defects, or premature failure of\n                    a product.\n                <\/p>\n            <\/div>\n\n\n            <div class=\"rz-refund__card\">\n                <div class=\"rz-refund__number\">03<\/div>\n\n                <h3>Warranty Claims<\/h3>\n\n                <p>\n                    Customers are encouraged to make a warranty claim where\n                    applicable before requesting a refund.\n                <\/p>\n            <\/div>\n\n        <\/div>\n\n\n        <div class=\"rz-refund__notice\">\n            <p>\n                <strong>Please note:<\/strong>\n                Change of mind is not considered a valid reason for a refund.\n            <\/p>\n        <\/div>\n\n    <\/div>\n\n\n    <!-- REFUND FEES -->\n    <div class=\"rz-refund__section\">\n\n        <h3 class=\"rz-refund__section-title\">\n            Refund Fee\n        <\/h3>\n\n        <div class=\"rz-refund__fees\">\n\n            <div class=\"rz-refund__fee\">\n                <span class=\"rz-refund__fee-label\">01<\/span>\n\n                <h3>Administration Fee<\/h3>\n\n                <p>\n                    An administration fee of\n                    <span class=\"rz-refund__highlight\">S$20<\/span>\n                    (flat fee) or\n                    <span class=\"rz-refund__highlight\">10% of the order value<\/span>,\n                    whichever is higher.\n                <\/p>\n            <\/div>\n\n\n            <div class=\"rz-refund__fee\">\n                <span class=\"rz-refund__fee-label\">02<\/span>\n\n                <h3>Payment Agent Fee<\/h3>\n\n                <p>\n                    Any payment agent fees incurred, including fees from\n                    providers such as PayPal or NETS.\n                <\/p>\n            <\/div>\n\n\n            <div class=\"rz-refund__fee\">\n                <span class=\"rz-refund__fee-label\">03<\/span>\n\n                <h3>Delivery Fee<\/h3>\n\n                <p>\n                    Any delivery fees already incurred in connection with\n                    the order.\n                <\/p>\n            <\/div>\n\n        <\/div>\n\n\n        <p class=\"rz-refund__footer-note\">\n            The above charges will be borne by the customer in the event of\n            an approved cancellation or refund.\n        <\/p>\n\n    <\/div>\n\n<\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms &amp; Conditions of Refund Please review the following terms and conditions applicable to refund and cancellation requests made to REHABZONE. Approval of Refund 01 Case-by-Case Approval REHABZONE will process, subject to approval, each refund of payment on a case-by-case basis. 02 Valid Reasons for Refund Only valid reasons for refunds will be accepted. These [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-150","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cstechsolution.com\/rehabzone2\/wp-json\/wp\/v2\/pages\/150","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cstechsolution.com\/rehabzone2\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cstechsolution.com\/rehabzone2\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cstechsolution.com\/rehabzone2\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cstechsolution.com\/rehabzone2\/wp-json\/wp\/v2\/comments?post=150"}],"version-history":[{"count":13,"href":"https:\/\/cstechsolution.com\/rehabzone2\/wp-json\/wp\/v2\/pages\/150\/revisions"}],"predecessor-version":[{"id":37554,"href":"https:\/\/cstechsolution.com\/rehabzone2\/wp-json\/wp\/v2\/pages\/150\/revisions\/37554"}],"wp:attachment":[{"href":"https:\/\/cstechsolution.com\/rehabzone2\/wp-json\/wp\/v2\/media?parent=150"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}